Terms & Conditions

Welcome to East Area Carpentry! These terms and conditions outline the rules and regulations for the use of East Area Carpentry’s website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use East Area Carpentry’s website if you do not accept all of the terms and conditions stated on this page.

1. Introduction

East Area Carpentry, established in the vibrant city of Sharjah, is dedicated to delivering exceptional craftsmanship and service. We offer a comprehensive range of services, including bespoke decor, high-quality furniture, intricate metalwork, and general carpentry solutions. Our commitment is to meet and exceed our clients’ expectations, ensuring satisfaction through every step of our service. These terms and conditions apply to all services provided by East Area Carpentry.

2. Our Services

At East Area Carpentry, we pride ourselves on the diverse range of services we offer:

• Decor Services: We specialize in custom design and installation of home and office decor, tailored to reflect your personal style and needs. Our team collaborates with you to create aesthetically pleasing and functional spaces.
• Furniture Services: Our team excels in the manufacturing, restoration, and customization of both wooden and metal furniture. Whether you’re looking for a contemporary piece or a classic design, we ensure durability and aesthetic appeal in every piece we create.
• Metal Services: We provide expert fabrication and installation of metal structures and decor. Our metal services include the creation of bespoke metal furniture, railings, gates, and other decorative and functional items.
• Carpentry Services: From cabinetry to woodwork repairs and installations, our general carpentry services cover a wide array of projects, both big and small. Our skilled carpenters ensure precision and quality in every job.

3. Use of Our Services

By engaging with our services, you agree to the following:

• Accuracy of Information: You commit to providing accurate and complete information as requested to facilitate our services.
• Compliance: You ensure that your use of our services complies with all applicable laws and regulations.
• Legitimate Use: You will not use our services for any illegal or unauthorized purposes.

4. Orders and Payments

• Quotations: All quotations provided are valid for 30 days from the date of issue. We encourage you to review and accept the quotation within this period to secure the terms offered.
• Placing Orders: Orders can be placed through our website, via phone, or by email. Upon receipt, we will provide written confirmation of your order to ensure clarity and mutual understanding.
• Payment Methods: Payments can be made via bank transfer, credit card, or cash. Depending on the nature of the service, a deposit may be required to initiate the work. The balance will be due upon completion, as per the agreed terms.

5. Delivery and Installation

• Delivery: Delivery times will be agreed upon at the time of order. While we strive to adhere to these timelines, unforeseen circumstances may occasionally cause delays. We pledge to keep you informed and work diligently to minimize any inconvenience.
• Installation: Installation services, where applicable, will be provided as part of the order. The client is responsible for ensuring a safe and accessible site for our installation team to work efficiently and safely.

6. Warranty and Returns

• Warranty: We offer a 1-year warranty on all our products and services, covering defects in materials and workmanship. This warranty reflects our confidence in the quality of our work and our commitment to your satisfaction.
• Returns: We accept returns within 14 days of delivery for a full refund, provided the items are in their original condition. Our goal is to ensure you are completely satisfied with your purchase.

7. Limitation of Liability

East Area Carpentry will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, or for the cost of procurement of substitute services. While we strive to provide the highest quality of service, there are factors beyond our control that may impact your experience.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Sharjah.

9. Changes to Terms and Conditions

We reserve the right to make changes to these terms and conditions at any time. Any changes will be posted on this page and, where appropriate, notified to you by email. We encourage you to review this page periodically to stay informed about any updates.

10. Privacy Policy

Your privacy is important to us. We are committed to safeguarding the information you share with us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

11. Intellectual Property

All content, including text, graphics, logos, images, and software, used on this website is the property of East Area Carpentry or its content suppliers and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

12. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by East Area Carpentry. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that East Area Carpentry shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

13. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the services will immediately cease.

14. Indemnification

You agree to defend, indemnify, and hold harmless East Area Carpentry and its affiliates, licensors, and service providers, and their respective officers, directors, employees,